- Rossann Williams, president of Starbucks for North America, is leaving the organization.
- She was a notable figure in the organization’s fight against unionization.
- In his absence, Sara Trilling was elevated to senior vice president and officer of Starbucks North America.
- Quavering is a 20-year veteran of Starbucks.
Starbucks has been one of the most recent influx of notable organizations seeing union organizing efforts among their hourly workers.
In December, a Starbucks store in Buffalo became the first to unionize in one of the coffee retail group’s US stores.
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Something like 150 of the 9,000 US stores run by the Starbucks organization voted to unionize from then on, as reported by the National Labor Relations Board, and something like 10 stores rejected union.
Williams told reps in a letter last year that Starbucks has never liked unionization and likes to speak candidly to workers, but is about the legal cycle and needs to work with those in Buffalo who voted for association representation. .
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In April this year, however, government labor authorities claimed the organization had retaliated against workers in Phoenix after learning that representatives there were seeking to unionize.
“In addition to other things, the company trained, suspended and released one representative, helpfully released another and sidelined a third after denying recently conceded facilities,” the document reads. .